The Company

Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.8 billion in revenue and 13,700 employees in 54 countries in 2023. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

The Position

Technical Support Engineer, Abrasives China

Job Summary

Technical Support Engineer, Abrasives

Accountabilities

Constantly adapt products/solutions to current and future needs of customers. Supporting the Sales Managers and S&T team by managing technical activities. Act as an ambassador on the technical side, representing the company externally as an expert, participating in fairs, congresses and university networks.

Responsibilities

• Participate in client discussions for technical sales on identified opportunities by the Account Manager

• Support the development process of the customer 

• Identify technical opportunities on existing products to optimize value proposition

• Identify unmet technical needs of customers and therefore potential new products/solutions

• Act as link between customers, S&T and Operations on NPD

• Lead trial management at the customer site and supervise trials at Imerys plant/S&T on new products

• Manage qualification process at the customer's site for new products

• Respond to customers on significant quality issues and analyze causes and possible solutions

• Liaise with operations/ quality managers on solution identification and implementation

• Manage technical training of sales/ marketing people in his/ her area of expertise

• Act as technical ambassador for his/ her area of expertise in external communication

• Identify new market potentials
   

Profile

• University or Master's degree in Engineering, focus on Abrasives, Material Science or comparable

• Strong experience on production and applications of Abrasives for bonded and/or coated

• Good knowledge of Fused Alumina, Sol gel, SiC and Superabrasives is an advantage

• Ability to decode the customer needs and to design adapted solutions

• Customer oriented, enable to build up strong relationships internally & externally

• Commercial skills is an advantage

• Language skills English, Chinese

• Additional language skills are welcome

• Ability to work in a team

• Readiness for traveling (up to 50%)

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. 

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.