Global Infrastructure Network & Telecom Manager

The Company

Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.8 billion in revenue and 13,700 employees in 54 countries in 2023. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

The Position

Job Summary

Job Purpose

Analyze, develop, and recommend Network and Telecoms Strategy and Roadmap
Plan and lead a team that executes Network & Telecoms activities
Supervise the day-to-day operational care for all aspects of the technology infrastructure: routers, switches, firewalls, wifi, telephony, etc..
Manage department budget
Gatekeeper to approve changes to the production infrastructure environment
Ensure various projects are progressed and completed in a timely manner

Responsibilities

Team Management

Leads, manages and coordinates a team of Network engineers and architects (on-premise, Hosted and Cloud)
Defines the skills and talents for Network engineers and architects team members
Develops, motivates, and directs team members to create a team environment.
Provides leadership, technology guidance and mentors others throughout their respective technical domain.
Responsible for the overall training and development for Network engineers and architects team members
May function as a project leader for assigned projects.

Service Delivery

Monitors on a regular basis all agreed service delivery and Infrastructure metrics to ensure that agreed service delivery KPIs are being met.
Reviews and certifies support documents provided by Infrastructure Architecture teams conform for team
Recommends and develops solutions for improvement of operational procedures.
Ensures all systems are monitored and alerts are fed to ITSM tool for management and resolution by the team
Ensure team proactively deals with alerts and prior to Imerys business becoming aware of these issues
Participates in the design, implementation, and execution of backup and disaster recovery plan for infrastructure solutions.
Supervises the tests and execution of backup and disaster recovery for infrastructure solutions when needed.

Project Delivery

Monitors on a regular basis all agreed project metrics to ensure that agreed project delivery KPIs are being met.
Produces a monthly report of all team metrics
May function as a project leader for assigned projects
Monitors team project delivery capacity and ensures team does not overcommit on project delivery.

Technical Strategy

Prepares detailed evaluations, requirements, and recommendations for Network & Telecoms technologies
Ensures the design and supervise the deployment and the maintenance of enterprise telecommunications and telephony equipment
Validates network/telecom system baselines, including validation of documentation
Ensures network/telecom system security baselines are met and security improvements are implemented across the LAN/WAN environments.
Generates processes to ensure appropriate WAN, LAN, device privileges and access are granted, ensuring data integrity and security is met.
Ensures network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation.
Recommends implementation of updated network/telecom systems to deliver cost benefits without reducing production performance and availability.
Analyzes data from monitoring activities and defines comprehensive, system wide improvements.
Adjusts bandwidth on a routine basis and provides input to capacity planning activities.
Assists in defining and maintaining Imerys network infrastructure and operational procedures, upgrading existing services, and planning for growth.
Uses knowledge of LAN/WAN systems to help design and install internal and external network services
Manage the evaluations of the network systems to eliminate problems and ensure the recommendations for improvements in network operation and management are executed
Creates and maintains documentation regarding networking infrastructure, standards and projects
Contributes with the IT Industrial department and evaluates new technology to make recommendations for hardware and software acquisitions
Supervises and facilitates the evaluation and selection of hardware and software technology and product standards, as well as the design of standard configurations for network and telecom
Manage Asset Lifecycle Management and coordinate the removal of obsolete network solutions when needed.

Standards, Policies and Procedures

Supports, develops, and communicates technical policies, standards, guidelines and procedures related to Network infrastructure technical domain.
Designs standard configurations and patterns.
Promotes the Enterprise Architecture process, outcomes and results.

Financial Management

Understands and contributes to the Infrastructure Opex and Capex budget process
Proactively links Opex and Capex system processes to annual infrastructure budget
Contributes to the creation and accuracy of project budget

Qualifications & Experience

Education and Experience requirements

10+ years technical experience in IT and telecommunications and security systems
3 to 5 years experience managing telecommunication engineers and staff
5+ years of experience managing Palo Alto firewalls, Cisco solutions
Management of an international team

Essential

Extensive knowledge of Cisco solutions
Good understanding of Cloud technologies (AWS, Google, Azure)
Capability to design complex and dual (On Premise/Cloud) architectures
Global knowledge on the whole of Information systems: applications, network, systems, mail systems, IT security ...
Good knowledge on mobility tools: private LTE networks, …
Experience on RFP, contract negotiation

Desirable

Experience of working within a culturally diverse global company
Conversant in French or another European language would be advantageous

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.